Webboster Trading Refund Policy
Thank you for shopping with Webboster Trading! We strive to provide you with high-quality home furnishing fabrics. If you are not completely satisfied with your purchase, please read our refund policy below.
1. Eligibility for Refunds
- We accept returns within 30 days of your purchase date.
- To be eligible for a refund, items must be unused, unwashed, and in their original packaging.
- Custom or cut fabrics are not eligible for returns unless there is a manufacturing defect.
2. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at [your email address] with your order number and reason for the return.
- Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions for returning your item.
- Package the Item: Securely package the item with the original tags and receipt.
- Ship the Item: Send the item to the address provided in the return instructions. Please note that you are responsible for the return shipping costs.
3. Refund Processing
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, the refund will be processed to your original method of payment within 7-10 business days.
4. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions for returning the item and will issue a full refund or replacement at no additional cost.
6. Contact Us
For any questions or concerns regarding your order or our refund policy, please reach out to us at:
Email: support@webboster.com
Phone: +91 8745017166
Address: A-159 pachim vihar new delhi, india
Thank you for choosing Webboster Trading for your home furnishing fabric needs! We appreciate your business and are here to help.